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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Heidi Melton

October 17, 2025

5  out of  5
rating by Heidi Melton
"Saving $154.99 after 6 months. Drive safe folks it saves. Thanks 🙏"
We responded:
"That is so kind of you Heidi! I love having Kelci on my team. "
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Lenora Craft

October 16, 2025

5  out of  5
rating by Lenora Craft
"The people at the office on Bedford were very polite and helpful. I have no complaints."
We responded:
"Thank you for your 5-star review! We are so happy to have customers such as you in our State Farm family. I will pass your comments on to Kenzie and the rest of the team and make their day!"
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Adam

October 15, 2025

5  out of  5
rating by Adam
"Aubrey has been super helpful in getting life insurance set up! Highly recommend reaching out to them for any needs!"
We responded:
"We're thankful for your feedback! Glad Aubrey was able to assist with your life insurance needs. If there is anything else we can do to help, please let us know!"
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Levi E

October 15, 2025

5  out of  5
rating by Levi E
"Very welcoming :) Good people!"
We responded:
"Thank you for reviewing our State Farm office! Our team loves working with people and I'm so glad it showed! Looks like you worked with Kenzie... I'll pass on your remarks which will make her day! If you have any questions or insurance needs in the future, just reach out.... we're here for you! "
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Elnora Hassler

October 3, 2025

5  out of  5
rating by Elnora Hassler
"She was awsome"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad Aubrey was able assist in getting a better rate for your insurance needs with better protection! Welcome! We're happy to have you as a customer!"
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Jennifer Parks

October 1, 2025

5  out of  5
rating by Jennifer Parks
"After making the mistake of canceling my insurance with State Farm and going with another company, I promptly went back to State Farm after three weeks or so. I had the good fortune of working with Mattie who was and is exceptional. It was a painless transaction – she is patient, kind, knows her trade and should continue to have a successful career in whatever she chooses. Keep it simple.. stick with Mattie and State Farm."
We responded:
"We are so happy you are back! Mattie is exceptional (thank you for that recognition) and works very hard to make sure everyone has all their questions on home and auto insurance answered prior to binding. I'll pass on your remarks to Mattie and the team. Thanks for allowing us to service your business once again! "
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Richard Kyger

September 29, 2025

5  out of  5
rating by Richard Kyger
"Kenzie was so patient and explained everything to me in a way I could easily understand. Gave me a great coverage at a great rate. Highly recommended!"
We responded:
"Glad Kenzie was able to assist with your auto and renters' insurance. We're also happy to have you as our newest member of the Judy Macy State Farm Family. Should you need any assistance in the future, pls reach out as we are here to help!"
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Gavin Brown

September 26, 2025

5  out of  5
rating by Gavin Brown
"The grass is never greener. Glad I came back!"
We responded:
"We all have thought this with one area of our life or another and found this saying to be true! Although sorry you had a bad experience with other provider, we are so thankful we have the opportunity to service your insurance needs once again. Thank you very much for your continued business. Let us know how we can help! "
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Michael Thompson

September 26, 2025

5  out of  5
rating by Michael Thompson
"Easy to work with with."
We responded:
"Thank you for your 5-star review! So glad Aubrey was able to help with all your insurance needs. If you have additional questions or need, don't hesitate to reach out as all of our team members are fully licensed and ready to help! "
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Jamey Guthrie

September 16, 2025

5  out of  5
rating by Jamey Guthrie
"Would recommend this office... Maddie is very friendly and helpful."
We responded:
"Thank you for your feedback and 5-star review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Courtney Outlaw

September 16, 2025

5  out of  5
rating by Courtney Outlaw
"Everything was made simple and easy to do. They made it where it wasn’t a big ordeal to change auto insurance companies and answered any and all questions or concerns I had."
We responded:
"Thank you for providing us feedback.... insurance is difficult enough and we try to provide answers to the 'what if's and why's so that you can make informed decisions on what works best for your family. Appreciate you allowing us to service your business! Let us know if we can help with any other insurance needs or questions you may have. "
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Ken Fink

August 28, 2025

5  out of  5
rating by Ken Fink
"Outstanding knowledgeable service Mattie was very professional a great agent"
We responded:
"Thank you for your 5-star rating and your recognition of Mattie! We love helping our customers save money while getting better protection for their home and auto insurance. Any questions you have that we can assist with, please just reach out! Thank you for entrusting us with your business."
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JM Lockpicking

August 19, 2025

5  out of  5
rating by JM Lockpicking
"Fantastic...very cool."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Trixy Hall

August 18, 2025

5  out of  5
rating by Trixy Hall
"Maddie was so helpful and so quick to respond to me needing a quote . State Farm saved me an unbelievable amount on my car insurance. Highly recommend"
We responded:
"Thank you for the 5-star review and for recognizing Ms. Mattie! We love hearing we were able to save you money while offering better protection. Please reach out if you have any questions or we can help with any other insurance needs. Pls tell a friend about us.... we would love to have more customers like you! "
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Frank Cecil

August 18, 2025

5  out of  5
rating by Frank Cecil
"I just want to thank Mattie for being so kind . And assisting me with my new coverage. I would recommend her to all my friends. Again, thank you, Mattie ."
We responded:
"Thank you for the review... we think Mattie is pretty amazing also but love hearing it from our customers. I'll pass on your remarks to her and the team. If there is anything else we can do to help, please let us know! "
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Raymond Scholl

August 18, 2025

5  out of  5
rating by Raymond Scholl
"My experience was really nice and very pleasant. Mattie was really very nice and polite. I'm very prompt on taking care of me. She took care of all my needs. And then some asked me things I never thought which is awesome. Was and she handed me out of the office in really good time . I will recommend anyone to her and your business. Thank you so much"
We responded:
"Thank you for reviewing our State Farm office! I am so glad you found the conversation with Mattie helpful as our #1 priority is finding out what you need to properly protect your autos and home. Thanks for choosing Judy Macy State Farm... we appreciate your business! "
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Latisha Johnson

July 18, 2025

5  out of  5
rating by Latisha Johnson
"State Farm has always been a pleasant and friendly place to go for any type of coverage you may need. They are great to work with & have always been so helpful with any needs I’ve had & have always provided me with the best coverage! Their rates are very reasonable and also they will help you get the most coverage possible with whatever your budget may be, as well as let you pick your bill due date to fit your needs. Have always been extremely helpful and give the best advice and information on all your concerns or questions."
We responded:
"Thank you for your 5-star review! We appreciate you selecting us to assist with your car and home insurance needs. Should you have any additional questions, please just reach out. Thanks again for your business!"
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Maranda Smith

June 19, 2025

5  out of  5
rating by Maranda Smith
"Mattie made the switch so easy and quick! I will continue to recommend her to anyone that asks about insurance. Got way more on my policy through Mattie than I did with my old insurance company and at half the price."
We responded:
"We appreciate your review! We love it when we can provide better protection for our customers while saving money. Thank you for providing us the opportunity to help with your insurance needs. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Bob Davis

June 19, 2025

5  out of  5
rating by Bob Davis
"Everything was easy from calling in for quote and getting all switched over and Mattie was very nice and helpful so I will recommend anyone looking for insurance."
We responded:
"Thank you for reviewing our State Farm office and your kind words for Ms. Mattie! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs so please call us if we can help with anything."
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Matthew Richardson

May 27, 2025

5  out of  5
rating by Matthew Richardson
"Aubrey was very helpful and knew exactly what she was talking about, I appreciate her taking the time and answering all my questions."
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Connie Carr

May 2, 2025

5  out of  5
rating by Connie Carr
"Fast, professional service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Elizabeth Jones

April 28, 2025

5  out of  5
rating by Elizabeth Jones
"Aubrey was great. So helpful. Made the process of switching and combining insurance for home and cars very easy."
We responded:
"Thank you for your five-star review! We understand that switching is a tough decision, and our goal is to make it as easy and enjoyable as possible. Thanks for choosing Judy Macy State Farm for your car insurance and home insurance needs.... we appreciate your business! I'll pass your remarks onto Aubrey - it'll make her day! "
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Emily Sears

April 25, 2025

5  out of  5
rating by Emily Sears
"Mattie was amazing and great rates!!"
We responded:
"Thank you for your review and your recognition of Mattie.... Should you ever have any questions, please reach out as we are here to make your insurance easy so you can worry about other things life brings you :). Thank you for choosing Judy Macy State Farm!"
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Justin Cazee

April 18, 2025

1  out of  5
rating by Justin Cazee
"They knowingly lied when I filed a claim for my roof. And about a week after filing claim they canceled my policy. When I told them that I had the text message proving they knew I completed the work they just changed the story to another lie they were the most unprofessional business I've ever dealt with"
We responded:
"After review, it appears your frustration is with our claim department personnel. We’re sorry to hear that your experience with them fell short of your expectations. We take your feedback seriously and have elevated your concerns to claim management where it is currently being addressed. Should you have additional questions, feel free to reach out and we will get you with the proper personnel to answer any questions you may have."
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Tiffany Burgess

April 14, 2025

5  out of  5
rating by Tiffany Burgess
"Aubrey a Judy Macy State Farm was absolutely amazing. She was fast and efficient."
We responded:
"Thank you for your review and will pass your remarks onto Aubrey! Glad we were able to help with your insurance needs. If there is anything else we can do for your insurance needs, just let us know!"